Ticket #513928   
Subject: fails to register

Ticket Thread
Sun, Jun 27 2010 1:49pm
when asked for serial number and I reply it will not accecpt serial number. This is my second license, on the first computer it had no problem. I bought the license yesterday Saturday, June 26, 2010. The paypal transaction is listed below.
Thanks
Ron

Jun 26, 2010 20:18:29 PDT
Transaction ID: 93R4187711047372S

Hello Ron Sanders,

You sent a payment of $29.99 USD to Network Intercept (support@networkintecept.com)

It may take a few moments for this transaction to appear in your account.
________________________________________
Merchant
Network Intercept
support@networkintecept.com
310-430-5652 Instructions to merchant
You haven't entered any instructions.

Description Unit price Qty Amount
Payment for Keystroke Interference at Network Intercept
Item# 00000017606229380000 $29.99 USD 1 $29.99 USD
Subtotal $29.99 USD
Total $29.99 USD
Payment $29.99 USD
Payment sent to support@networkintecept.com


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PayPal Email ID PP120

Thu, Jul 1 2010 3:58am
Sorry I had sent replies through regular email. I guess it should be throug this method.

It still does not register. Below is the text from a couple of emails that did not reach you.

First Reply
Thanks for the fast response. I went to the new machine and entered the data for registration, it came back and asked for my serial number and I put in the number below. It responded by saying “Keystroke Interference – Loader module has stopped working” it had a details button and that information is shown below. After trying to find a solution on the internet, that was an automatic option that windows gave me in the error message. I invoked the program again and put in the serial number and it would not accept it.

Ron

11:32 PM 6/28/2010
Problem signature:
Problem Event Name: BEX
Application Name: kltldr.exe
Application Version: 2.8.0.1
Application Timestamp: 4b878c9e
Fault Module Name: kltldr.exe
Fault Module Version: 2.8.0.1
Fault Module Timestamp: 4b878c9e
Exception Offset: 0010570e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: e9c7
Additional Information 2: d470b0e112aaabab12f4dc8471468b61
Additional Information 3: 19e2
Additional Information 4: 45b877275f06c675051de861b9abe6d9

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2nd reply

Tried to register again tonight but would not accept serial number. However did not get loader problem tonight.
Thanks,
Ron




Tue, Jul 27 2010 2:51am
need some help. anyone home?
Wed, Sep 8 2010 7:48pm - Chris Ciabarra
fixed