| Ticket #513928 |
Subject: fails to register
Ticket Thread
| Sun, Jun 27 2010 1:49pm |
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| when asked for serial number and I reply it will not accecpt serial number. This is my second license, on the first computer it had no problem. I bought the license yesterday Saturday, June 26, 2010. The paypal transaction is listed below. Thanks Ron Jun 26, 2010 20:18:29 PDT Transaction ID: 93R4187711047372S Hello Ron Sanders, You sent a payment of $29.99 USD to Network Intercept (support@networkintecept.com) It may take a few moments for this transaction to appear in your account. ________________________________________ Merchant Network Intercept support@networkintecept.com 310-430-5652 Instructions to merchant You haven't entered any instructions. Description Unit price Qty Amount Payment for Keystroke Interference at Network Intercept Item# 00000017606229380000 $29.99 USD 1 $29.99 USD Subtotal $29.99 USD Total $29.99 USD Payment $29.99 USD Payment sent to support@networkintecept.com Issues with this transaction? You have 45 days from the date of the transaction to open a dispute in the Resolution Center. Questions? Go to the Help Center at: www.paypal.com/help. Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page. To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications. PayPal Email ID PP120 |
| Thu, Jul 1 2010 3:58am |
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| Sorry I had sent replies through regular email. I guess it should be throug this method. It still does not register. Below is the text from a couple of emails that did not reach you. First Reply Thanks for the fast response. I went to the new machine and entered the data for registration, it came back and asked for my serial number and I put in the number below. It responded by saying “Keystroke Interference – Loader module has stopped working” it had a details button and that information is shown below. After trying to find a solution on the internet, that was an automatic option that windows gave me in the error message. I invoked the program again and put in the serial number and it would not accept it. Ron 11:32 PM 6/28/2010 Problem signature: Problem Event Name: BEX Application Name: kltldr.exe Application Version: 2.8.0.1 Application Timestamp: 4b878c9e Fault Module Name: kltldr.exe Fault Module Version: 2.8.0.1 Fault Module Timestamp: 4b878c9e Exception Offset: 0010570e Exception Code: c0000417 Exception Data: 00000000 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: e9c7 Additional Information 2: d470b0e112aaabab12f4dc8471468b61 Additional Information 3: 19e2 Additional Information 4: 45b877275f06c675051de861b9abe6d9 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 2nd reply Tried to register again tonight but would not accept serial number. However did not get loader problem tonight. Thanks, Ron |
| Tue, Jul 27 2010 2:51am |
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| need some help. anyone home? |
| Wed, Sep 8 2010 7:48pm - Chris Ciabarra |
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| fixed |
